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Privacy Policy

Our Commitment to Privacy

The purpose of this policy is to document the rights and confidentiality afforded to all visitors to the Survey Question Experts website (www.surveyquestionexperts.com). Survey Question Experts follows the procedures set forth below to safeguard your privacy online. Please read the following policy to understand how we handle your personal information. This policy may change from time to time, so please check back periodically.

The Information We Collect

This notice applies to all information collected or submitted on the Survey Question Experts website. We may ask you to provide "personal information", such as name, company name, email address, and project specifications to process your request for services.

We use non-identifying and aggregate information to better design our website. To accomplish this type of analysis, we use both cookies and log file data.

As with most standard website servers, we use log files. This includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses etc. are not linked to personally identifiable information, except to prevent fraud.

A cookie is a piece of data stored on the user's computer tied to information about the user. We use both session ID cookies and persistent cookies for navigation and browser session maintenance and to understand traffic patterns generally on our site. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. Session ID cookies are not tied to your personal information.

Personal Information Security

Survey Question Experts is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval unless required to do so by law. Survey Question Experts does not sell, trade, or rent your personal information to others.

Survey Question Experts will not make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our Internet Service Provider's logs.

We reserve the right to use in our promotional efforts comments you make in email, in person, or over the phone; however, neither your full name nor your organization's name will be used. This will be in the form of customer testimonials as presented on our website and in advertising materials. Before using your comments in this manner, we will request your permission.

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also giving you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Intellectual Property Protection

Our customers retain sole copyright, ownership and control over all materials submitted to us, including any documents subsequently created or developed by us. All writing submitted to and edited by us remains the intellectual property of the original author.

Non-Disclosure Agreement

Survey Question Experts will NEVER reproduce nor share any portion of work created by our customers without their express, written consent. To ensure the privacy and confidentiality of information and documents submitted by the Customer for servicing, Survey Question Experts agrees to the following:

Non-disclosure and Non-use

Both during and after contact with the Customer, Survey Question Experts will not disclose or deliver to anyone, whether employed by Survey Question Experts or not, except as authorized by Survey Question Experts, or use in any way other than in the Survey Question Experts' business, any information or material related to documents submitted for servicing by the Customer, including, without limitation, information or material received by Survey Question Experts from others and intended by Survey Question Experts to be kept in confidence. Survey Question Experts recognizes that much of, if not all, such information and material does constitute trade secrets and valuable property of the Customer, and is considered Confidential Information.
This Agreement covers all information contained in documents submitted by the Customer.

Should you wish to have your own personal Non-Disclosure Agreement (NDA) signed, please simply email your NDA to us.

Secured Transmission of Data

To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, Survey Question Experts has put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information it collects online. We provide SSL encryption to ensure the secure transmission of all your information when you place an order. The strength of encryption used will usually be 128-bit or higher. We recommend using the latest available version of your web browser software to ensure that strong encryption is supported by your browser. You accept responsibility for ensuring the activation of the security features of your browser or computer which enable it to communicate your information securely to the our website.

Secured Payments

We accept most major debit, credit cards, and PayPal™ as a method of online payment for services. Any information provided during your financial transaction is the sole responsibility of the online banking institution or PayPal™. We have never experienced fraud, data sharing, or errors using these secured services; however, if this does occur, please contact your bank or PayPal™ directly for resolution.

Contacting Survey Question Experts

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us here.